Frequently Asked Questions
What are your minimums?
We can manufacture as little as one gallon, however better price points will be reached when larger quantities are ordered.
What are your lead times?
Manufacturing can take an average of two weeks. The filling process can take an additional two to four weeks.
What are your prices?
Product prices are based on the complexity of the formula as well as the quantity ordered. It is best to give your CoValence® Account Executive the price range that you would like to hit before the product request goes to R&D.
Do you have standard private label formulas I can purchase?
Yes, CoValence® has a number of shared formulas that can be found in our Vault. We have White Papers available for the items listed in the Vault as well as samples available for a selection of Vault products.
What is the R&D process? How much does it cost? How long does it take?
These questions are always tricky for us to answer, but your personal CoValence® Account Executive will make the process easy by helping you develop your ideal product on paper and then submitting it to our R&D Department. R&D samples can take anywhere from two to six weeks and will cost (including revisions) around a couple of hundred dollars per product submission.
Do I need any special documents or licenses to work with you?
Yes, CoValence® requires a copy of your professional and/or business liability insurance and an Arizona State Sales Tax Exemption Form (5000A) due to that we sell B2B. An Account Executive will send you the 5000A via Email.
Do you have packaging available?
Yes, CoValence® offers a wide array of standard packaging, including airless. However, most clients supply their own packaging. Contact a CoValence® Account Executive to send you our packaging catalog via Email as well as a list of packaging resources.
Do you have a design department on staff?
No, however we have a large resource list of designers that we can forward to you. We had decided a while back that our expertise was in formula development, manufacturing and filling, therefore design was best outsourced.
Do you formulate organic/green products?
Yes, if it is the wish of our client, we formulate with natural earth-harvested ingredients and pure standardized botanicals, including, but not limited to: extracts, essential oils, purees, etc. However, we strongly feel that naturally synthesized ingredients must be used to create a therapeutic product. Unlike many manufacturers, we use alternative preservatives to parabens, unless a client prefers parabens to be used.
Do you carry the most up-to-date ingredients?
Yes, our Development Team researches, tests and formulates with the newest ingredients. In addition, we are constantly working on our own ingredient development to help our clients gain a unique foot-hold in the industry. Currently, we have over 3000 ingredients in-house.
What are the brands of your mixing, filling and boxing equipment?
See Technologies page
Can you help me export my formulas to other countries?
Yes, CoValence® has an established regulatory department that can help compile your EU Dossier, as well as answer your exporting questions.
I have a product made from another lab. Can you fill it there?
We decided many years ago that we will only fill products that we manufacture in order to better control the process from start to end. However, we do have clients that send out bulk product we have manufactured to sample filling houses.