Frequently Asked Questions

Why should I choose CoValence and not another lab?

We ask all of our new clients the same question. Why are you choosing to leave your labs for us? The answer… Customer Service. On the surface, we may look similar to all of the other labs, but, it is our designated Customer Service (aka: Account and Sales Executives) that draws people to us and keeps them here.

CoValence Account Executives (Customer Service Reps for Custom Development clients) go through a Cosmetic Chemist and Development Boot Camp, so they can create products for their clients while their clients focus on building their businesses.

CoValence Sales Executives (Customer Service Reps for Private Label (Vault) clients) know our Vault formulas frontwards and backwards, so they are armed and ready to help their clients sell the Vault products and in turn, helping their clients become more successful.

Please give us a call or contact us via email… You can be confident that we will place you with the best advocate, whether an Account Executive or Sales Executive, for your business!

To sum it up… here is one of our most beloved quotes from a very successful skincare brand owner… “After working with many contract and private label skincare manufacturers… CoValence has clearly reset the bar for all manufacturers.”

 Do you carry the most up-to-date ingredients?

Yes, CoValence’s Development Team researches, tests and formulates with the newest ingredients, while still harnessing the success from tried-but-true ingredients. In addition, we are constantly working on our own ingredient development to help our clients’ leap-frog over their competitors. CoValence stores over 3000 different ingredients in-house.

Do you have standard private label formulas I can purchase?

Yes, Covalence has a number of private label formulas that can be found in our Vault. The Vault formulas are some of the best of the best products available, therefore you will not be compromising efficacy or new technology by choosing a Vault formula. All Vault formulas are accompanied with a Marketing packaging to help you sell; the individualized Marketing packages include a White Paper (product specific) and ingredient ‘glossies’.

 What are your prices?

CoValence’s R&D Fees average out to around $300, per product, depending on the project. Please ask to see our Start-Up Cost spreadsheet which will help breakdown the costs for you. All costs are variable per project; therefore, we ask that you speak directly to an Account or Sales Executive for them to explain how we can specifically help fulfill your needs after reviewing the Start-Up Cost spreadsheet. We also offer ‘batched’ Vault products to help one save money while launching a new brand and/or product.

What are your minimums?

CoValence will manufacture products as small as 4 kilograms (1 gallon) and fill for as little as 300 – 500 pieces. However, the best price points will be reached when larger quantities are ordered. ‘Batched’ Vault product pricing offers larger volume price discounts, for as little as 4 kilograms (1 gallon) ordered. Please ask to see our Vault Catalog and Price List.

What are your lead-times?

On average… R&D takes around two weeks, Manufacturing around two weeks and Filling around two to four weeks once all components are in house.

Do you have packaging available?

Yes, CoValence offers a wide array of standard packaging for our clients who would prefer not to order custom packaging. CoValence’s packaging includes: airless, tubes, bottles, jars and paper tubes. Please ask to see our Packaging Catalog. Note: We can label all products, sans the tubes; all tubes must be screened by the client.

Do you formulate with natural, sustainable, organic and/or ‘green’ ingredients?

CoValence believes in Sustainability Development (SD) through green chemistry (Chiral) as well as formulating with environmentally secure organic and natural ’Of the Earth’ ingredients. Per the essence of Sustainable Development, CoValence aims to manufacture skincare products while doing everything in our power to preserve the environment so that the needs of present as well as future generations are successfully managed and met.

As of March 2011, CoValence is an NOP Certified Lab. We are working towards our ECOCERT, NSF and Biobased Certifications.

I have distributors in other countries. Do you have staff that can help me manage the exporting red tape?

Yes, CoValence has an established Regulatory Department that can help compile your Global Dossiers, as well as answer your country specific exporting questions. If we do not have the answer, we will find the answer.

Do I need any special documents or licenses to work with you?

Yes, due that we only sell business to business we require a copy of your Business Liability Insurance and an Arizona State Sales Tax Exemption Form (5000A). A copy of your Professional Liability Insurance may be required if professional (pH under 3.0) is purchased. An Account or Sales Executive will send you the 5000A via Email.

What are the brands of your mixing, filling and boxing equipment?

 See Technologies page